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The company was sold three times in three months. They were selling extended warrantys up until they at least two weeks before they closed their doors. Ron Green was the last owner in Datona Fl. and when he ran out of inventory he started using Clark tubs in place of...
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#1039630
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Since we purchased the tub, we had it checked out and repaired once. Since then, I have not been able to talk to anyone who can repair it. I've tried for over a year to repairs done on my tub to no avail. I call Premier's 1-800 number and they forwarded me to a...
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I liked
  • Bath tub
I didn't like
  • Poor customer service and lack of repairmen
#1028050
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I purchased the haven about four years ago and now I can't use the jet because when I turn them on they last about three seconds and then they shut off so you can't enjoy a bubble bath with the jets on.The lifetime seal is beginning to tear and when I tried to call...
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Anonymous
Kirk

Where are you located?

#1011825
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Premier Care In Bathing - Can not find phone number for premier Care company that i pu

Premier Care In Bathing
#1134373
Purchased walkin bathtub from. Need repairs
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Premier Care In Bathing - Service not good

Premier Care In Bathing
#1041770
We've been without our tub for over a month waiting on a part this has been the third time
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Short Review on June 08, 2016

Premier Care In Bathing
#862320
1.0
Details
I am an electrician I was also screwed by this company stating another company bought them and they cannot pay me what they owe me. So I worked for them for free and they want me to swallow it and keep working for free! By the way folks do your research no ONE bought them they are just changing names. The owners live in England and screwing everyone in the US, workers and the elderly.
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Premier Care In Bathing Bathtub Installation Review

Premier Care In Bathing
#846527
Tub is leaking bad instillation we have called them for three days and they have not responded with a solution the install is bad they did not use the right connections where the pipes connect
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Hello, We purchased and had installed a Premier Bath in 2011. We had many difficulties with the tub from the beginning. We had a technician that came to North Bay from Toronto to fix the problems. The technician has since left the company and therefore we have no...
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#1008539
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I had the Sanctuary tub installed in 2016. The front panel started pulling away, i called the number they gave me and it had been disconnected after doing some research i found out that they did a management restructuring. I got in touch with the call center and filed...
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1.5
#1000420
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Purchased the premier walk in tub in 4/11/2016 for the wife who is in Dialysis and the tub we had was hard for her to shower or wash in. Found out that the jets were not working, called the company and they gave me a number to call and tell the so called repair line...
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Anonymous
Anonymous

My husband and I were screwed over by them too ... and now we can't get anywhere with it ..

#1000354
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When did you buy? We bought the Haven tub in Dec 2015. I just found out today that the Premier Care in Bathing I bought from essentially died 4 months later. The gasket on the door started leaking recently...so I called the number on the fridge magnet they gave me for...
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1.3
#998110
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We paid 20 thousand, i have been calling weekly, leaks and jets do not work...i turned them into the BBB..now iam going to start a lawsuit against the company...they must be held accountable for their product...
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mamajohnston
mamajohnston

When did you buy? We bought the Haven tub in Dec 2015. I just found out today that the Premier Care in Bathing I bought from essentially died 4 months later. The gasket on ...

1.0
#992690
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I had the tub installed in September 2016. The jets worked for a week then stopped. I have called them numerous times and when i am lucky enough to get anyone they promise to repair the tub. It is now December 2016 and the tub is still broken. I am still paying...
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1.0
#977911
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The current ownership does not care about anyone but themselves. They continue to lie about advertising and lead sources to the sales reps and the telephone agents. The operation has turned into nothing but a sham and so many customers are owed money they will not get...
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#940378
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