Premier Care In Bathing - Shower Installation Review

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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Staff
Turnaround Time
Value for money
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I had the tub installed in September 2016. The jets worked for a week then stopped.

I have called them numerous times and when i am lucky enough to get anyone they promise to repair the tub.

It is now December 2016 and the tub is still broken. I am still paying exorbitant payments because it is so expensive and now nobody will answer the phone.

Product or Service Mentioned: Premier Care In Bathing Shower Installation.

Reason of review: Order processing issue.

Premier Care In Bathing - Response to customer complaint

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Not resolved

Premier installed a shower for my dad May 26th, 2016. Everything seemed ok, but the next day we tried to take a shower and water comes through the door on to the floor.

I've called the #1800-599-8864 daily since then. They would transfer me to another # and I'd leave a message. No one returned my calls. Today, June 8th Ayanna told me that they're working on getting a date to get the installer back out, but no one called to inform me.

I'm very disappointed in premier.

I choose this company because I thought they were dependable if something went wrong. I need somebody to call me (901-652-9571), and get this problem resolved so that my dad can enjoy his shower!!!!!

Product or Service Mentioned: Premier Care In Bathing Shower Installation.

Reason of review: Poor customer service.

Preferred solution: Return my call and get this problem resolved..

I liked: Confort of the shower.

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