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Well first it took to long to in stall then had to have some one else to come out to fix what the first guy did wrong. Then we bought a new toilet and it leaked the now it’s doing it again.plus we replace the flush handle 3 times and it’s broke again . Now you can’t...
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Anonymous
BLL0926

I’d also appreciate info regarding joining a lawsuit against Premier

1.0
#1151094
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Premier Care In Bathing - Can not find phone number for premier Care company that i pu

Purchased walkin bathtub from. Need repairs
#1134373
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Premier Care In Bathing - Service not good

We've been without our tub for over a month waiting on a part this has been the third time
#1041770
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The company was sold three times in three months. They were selling extended warrantys up until they at least two weeks before they closed their doors. Ron Green was the last owner in Datona Fl. and when he ran out of inventory he started using Clark tubs in place of...
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#1039630
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Since we purchased the tub, we had it checked out and repaired once. Since then, I have not been able to talk to anyone who can repair it. I've tried for over a year to repairs done on my tub to no avail. I call Premier's 1-800 number and they forwarded me to a...
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I liked
  • Bath tub
I didn't like
  • Poor customer service and lack of repairmen
#1028050
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I purchased the haven about four years ago and now I can't use the jet because when I turn them on they last about three seconds and then they shut off so you can't enjoy a bubble bath with the jets on.The lifetime seal is beginning to tear and when I tried to call...
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Anonymous
Kirk

Where are you located?

#1011825
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Hello, We purchased and had installed a Premier Bath in 2011. We had many difficulties with the tub from the beginning. We had a technician that came to North Bay from Toronto to fix the problems. The technician has since left the company and therefore we have no...
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#1008539
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I had the Sanctuary tub installed in 2016. The front panel started pulling away, i called the number they gave me and it had been disconnected after doing some research i found out that they did a management restructuring. I got in touch with the call center and filed...
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1.5
#1000420
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Purchased the premier walk in tub in 4/11/2016 for the wife who is in Dialysis and the tub we had was hard for her to shower or wash in. Found out that the jets were not working, called the company and they gave me a number to call and tell the so called repair line...
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Anonymous
Anonymous

My husband and I were screwed over by them too ... and now we can't get anywhere with it ..

#1000354
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When did you buy? We bought the Haven tub in Dec 2015. I just found out today that the Premier Care in Bathing I bought from essentially died 4 months later. The gasket on the door started leaking recently...so I called the number on the fridge magnet they gave me for...
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1.3
#998110
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